Privacy Policy

Introduction

Welcome to https://licensed-pest-control-company.storysurge.net (hereafter referred to as “LPCC” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors and users. Our primary goal is to ensure transparency while adhering to international privacy standards, including those set by Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union (EU), Brazil’s Lei Geral de Proteção de Dados (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act (CPA), Utah’s Consumer Sales and Personal Information Protection Act (UCPA), Connecticut’s ConnectiCut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other relevant laws.

Scope

This Privacy Policy covers all aspects of our online presence, including but not limited to:

Our official website at https://licensed-pest-control-company.storysurge.net
All applications and services offered through our platform
Interactive features and tools on our websites
Communications initiated by or with us, such as emails, calls, or text messages

Please note that this policy does not extend to external platforms, applications, or services accessed through links on our website. These third-party entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the practices for various user interactions:

Authorized User Account: When you create an account with us to access exclusive features or services, we collect and process your account details, login credentials, and activity within our platform.
Website Visits: Each time you visit our websites, our servers automatically record certain information, such as IP addresses, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
Communications: We may contact you via email, phone, or text messages for various purposes, including customer support, promotional offers, newsletters, surveys, or updates about our services.

Personal Data Collection and Usage

We collect multiple categories of personal data to enhance your experience and provide tailored services:

Account Information: This includes user names, email addresses, passwords (hashed and salted), and profile details.
Payment Information: We securely process payment details, including cardholder names, card numbers, expiration dates, CVV codes, and billing addresses, for the purpose of transaction processing and fraud prevention.
Financial and Purchase Data: Details related to transactions, order history, delivery addresses, and product preferences are collected for internal analytics and service improvements.
Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar technologies may be used to recognize your mobile device, enabling us to provide personalized mobile services.
Location Data: With your consent, we access your location data to offer location-based services and tailored recommendations.
Feedback and Reviews: We encourage user feedback and reviews, which include personal details, ratings, comments, and testimonials.
Social Media Information: When you interact with our social media accounts, we may collect information from these platforms, such as your user ID, profile picture, and public posts.
Product Information: Details about products you view, search for, or purchase on our sites are collected to improve product recommendations and customer experience.

Data Collection Methods

We obtain personal data through various means:

User input forms and registration processes
Automated technologies, including cookies and tracking pixels
Third-party service providers who assist us in processing and analyzing data
Direct interactions with our support teams

Cookies and Similar Technologies

We employ cookies to enhance user experience and gain valuable insights into how our website is used:

Strictly Necessary Cookies: These ensure basic functions, such as page navigation and access to secure areas.
Preference Cookies: Used to remember settings and preferences, like language selection or chat reminders.
Analytics Cookies: These track website usage, enabling us to provide personalized content and improve performance.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Data Retention and Deletion

We follow strict data retention policies in compliance with applicable laws:

Personal data is retained for as long as necessary to fulfill the purpose it was collected for, or as required by law.
Once the purpose is achieved or the legal obligation expires, we securely delete or anonymize the data to prevent re-identification.

Data Security Measures

We prioritize the protection of your personal data through robust security measures:

Encryption: We use encryption protocols for data at rest and in transit to safeguard sensitive information.
Secure Third-Party Service Providers: Our partners adhere to strict security standards to ensure the safety of data they process on our behalf.
Access Controls: Strict access controls are in place, limiting data access to authorized personnel only.

Transparency and User Rights

We believe in transparency regarding our data practices:

This Privacy Policy is easily accessible on our website, and we regularly update it to reflect changes in our practices.
Users have the right to request access, correction, or deletion of their personal data. We respond to such requests within a reasonable timeframe.
You can opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions provided in the emails.

Children’s Privacy

Our services are not directed towards children under 13 years of age (or the legal age limit in your jurisdiction). We do not knowingly collect personal information from such individuals, and if we become aware that a child has provided us with any data, we will take steps to delete it promptly.

Third-Party Disclosure

We share your personal data only under specific circumstances:

Service Providers: We engage reputable third-party companies to assist us in providing services, such as data storage, analytics, marketing, or customer support. These providers have limited access to your information and are contractually obligated to maintain its confidentiality.
Legal Requirements: We may disclose data if required by law, or to protect our rights, privacy, safety, or property, and that of our users or others.
Business Transfers: In the event of a merger, acquisition, or asset sale, user information may be transferred as a business asset. However, we will notify you before your data is transferred and becomes subject to a different privacy policy.

International Data Transfer

Our services are hosted on servers located in various countries, including but not limited to the United States. As such, your personal data may be transferred internationally. We ensure that adequate safeguards are in place, such as Standard Contractual Clauses, to protect your data when it is processed outside of your country of residence.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this policy periodically for updates.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us through the following channels:

Email: [email protected]
Phone: [Insert Phone Number]
Mail: Licensed Pest Control, Privacy Department, [Address]

We appreciate your trust in our services, and we are committed to maintaining the highest standards of data protection.